Returns & Exchanges

At Dawbu, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our streamlined process ensures that updating your wardrobe remains as effortless and stylish as our collections.

Return Process

• 1.
  Initiate Your Request

  Log into your Dawbu account and navigate to the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.

• 2.
  Prepare Your Package

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided return label to your parcel and drop it off at any authorized courier location or schedule a complimentary home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.